Returns
Isu tinopa 60-mazuva, mari-yekudzoserwa vimbiso pane zvese zvigadzirwa zveDermSilk. Mazuva makumi matanhatu anotanga kubva pazuva rekugamuchira chinhu chako kuti utange kudzoka. Mutemo wedu ndewekugamuchira zvidzoreso zvemhando dzakasarudzwa, zvichipihwa kuti dziri muchimiro chinogamuchirika. Chimiro chinogamuchirika chinoreva kuti chinhu chacho hachina kuvhurwa, hachishandiswe, uye chero zvisimbiso zvinoramba zvakadaro. Return package inofanira kusanganisira zvese zvipo nekutenga kana kushambadza zvinhu. Isu tinobvuma kusvika kune zvinhu zvitatu zvemunhu kuti zvidzoserwe kana kuchinjana mukati memazuva makumi matatu nematanhatu. Kana chipo chacho chisina kuiswa mubhadharo yekudzorera mari yakazara yechinhu chechipo ichaderedzwa pakudzorerwa. Yekutanga mari yekutumira haizodzoserwa pakugadzirisa. Kana iwe ukagamuchira chinhu chakakanganisika, chinokanganisa, kana chisina kunaka, ndapota taura nedhipatimendi redu rebasa revatengi pa support@dermsilk.com kana kufona pa (866) 405-6608 mukati memaawa makumi mana nemasere ekugamuchira. Ndokumbira utarise kuti uchadikanwa kuti upe humbowo hwemufananidzo nevhidhiyo usati wagamuchira reti yekudzosera kuti udzose chinhu chakaremara kuti chitsive.
| Return Period | Refund Type |
|---|---|
| 0-60 Mazuva kubva paKugamuchira Order | Kudzoserwa kwakakwana kana chikwereti chechitoro |
| 60-90 Mazuva kubva paKugamuchira Order | Chengetedza chikwereti |
Kutumirwa kwese kudzoka kunobhadharwa neakapihwa prepaid shipping label. Chekutanga chekutumira hachidzoserwe. Kana kudzoka kwagamuchirwa, kudzoserwa kuchapihwa kune zvakadzoserwa zvinhu mukati me5-7 mazuva ebhizinesi kubva pazuva ratakagamuchira kudzoka. Kudzoserwa mari kuchagadziriswa kushoma kwekutanga kutumira uye kubhadharisa inishuwarenzi uye chero mibairo inoshandiswa haizodzoserwe. Iwe unogona kugamuchira chiziviso kuburikidza neemail sechisimbiso. Kana iwe usingagamuchire mari yako mushure memazuva manomwe kubva pawakagamuchira email yedu yekusimbisa, wobva watibata pa (7) 866-405 kana email. support@dermsilk.com.
Kana iwe ukaona kuti chinhu chawakatenga kubva kuDermSilk chakaremara. Ndokumbira usvike kune timu yedu yekuchengetedza vatengi mukati memaawa makumi mana nemasere ekugamuchira chinhu kuti ubatsirwe kutsiva chinhu. Kukodzera kwekutsiva kunogona kusiyana pakati pemhando dzedu dzakatakurwa, asi isu tichashanda newe pamunhu wega kuti tikutsvagire iwe chakanakira kutsiva chinhu kune chako chega chekuchengetedza ganda.
Tifonere pa (866) 405-6608 kana email info@dermsilk.com kuti ubatsirwe nechigadzirwa chakaremara.
Isu tinopa package yekudzivirira isati yabuda. Kana mutengi akasarudza kusatenga kuchengetedzwa kwepakeji, isu hatizove nemhosva kune chero package iyo yekutevera inoratidza yakaunzwa asi yashaika. Kana mutengi achitipa iyo isiriyo kero yekutumira, isu hatisi mhosva kana iyo package yakarasika. Kana pasuru yakarasika kana kubiwa uye ine kuchengetedzwa kwepasuru. Isu tichaisa chikumbiro uye email mutengi chinongedzo chekuendesa mhinduro kumibvunzo. Kana mhinduro idzodzo dzaendeswa nzira yekukumbira ichatanga uye inogona kutora mazuva anosvika makumi matatu kugadzirisa asi kazhinji inogadzirisa mukati memavhiki 30-1. Kana mubhadharo wekuda waitwa mutengi anotumirwa imwe yekutsiva package ine siginicha inodiwa. Kana iyo yekutsiva pasuru yatumirwa, zvinhu kubva mukutumira ikoko hazvizodzoserwe.